P275 SE

1. Order processing times:
In Stock: Upon receiving your order confirmation email, we will begin processing your order within 2 business days, and your shipment will be dispatched on the third business day.
Pre-Sale: For pre-order items, please check the product page for specific shipping timelines.
Out of Stock: For out-of-stock items, please refer to the product page for detailed shipping information.

Your order will be shipped from the warehouse closest to your address, with an estimated delivery time of 2 to 10 days.

For more details on delivery locations and costs, please refer to our Shipping Policy.

*Please note: Delivery may not be available to remote areas or islands. For special requests or urgent delivery needs, please contact our customer service team, and we will do our best to accommodate you.

2. ENGWE P275 SE User Manual
Please click here to view P275 SE User Manual.
(You can find the instructions in additional languages by click here.)

3. ENGWE P275 SE CE Certification
Please click here to view P275 SE CE Certification.

4. What is the recommended height range for the ENGWE P275 SE?
Recommended for riders between 5.1 and 6.1 feet (155–185 cm) tall.

5. Do I need to assemble my ENGWE P275 SE e-bike? Is it difficult?
The bike comes 85% pre-assembled. You can follow the assembly video (link) or the detailed steps in the user manual. Assembly takes approximately 20 minutes.

6. How do I start riding?
Fully charge the battery, then press and hold the "M" button on the display for 3 seconds to power on.
-PAS 0: Pedal mode (no motor assist)
-PAS 1–5: Pedal assist mode
Press the "+" button to increase the assist level.

7. Can I carry a child on the back?
The rear rack is compatible with child seats, allowing you to carry a child. Please make sure to follow local laws and regulations when doing so.

8. Is the handlebar height adjustable?
Yes, you can adjust the handlebar stem angle to fit your personal preference.

9. Does it have mechanical or hydraulic brakes?
The P275SE is equipped with hydraulic brakes.

10. Can I remove the battery and carry it with me?
Yes, simply unlock the mechanical lock with the key to remove the battery.

11. What if I lose my key?
You can contact customer service with the serial code printed on the lock to get a replacement. (Customer Support Center: service@engwe.com)

12. What happens if the battery runs out?
You can still ride it like a regular bicycle, which is also a great way to get some exercise.

13. What is the weight of the ENGWE P275 SE?
Approximately 24 kg (52.9 lbs).