ENGWE P20

Q1: Shipping information:
In Stock: Once you receive your order confirmation email, shipping preparations will begin within the following 2 business days, and your order will be shipped on the third business day.
Pre Sale: Please refer to the product page for detailed shipping times on pre-order items.
No Stock: Please refer to the product page for detailed shipping times on out-of-stock items.

You can expect to receive your product within 7 to 10 business days when shipped from our warehouse.
*Please note: Remote areas and islands are excluded from delivery. Please reach out to our customer service team regarding special requirements or urgent delivery dates and we will endeavour to meet your needs.
Please check our Shipping Policy for additional information regarding delivery locations and costs.

Q2: I need to buy parts, how can I buy them?
We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact
Customer Service email: support@engwe-ireland.ie

Q3: Compliance with EU regulations
Please click here to view the CE certificate for the P20.

Q4: P20 User Manual
Please click here to view P20 User Manual.

Q5: ENGWE APP Manual
Please click here to view ENGWE APP User Manual.

Q6: How to assemble P20 e-bike:
Please click here to view the instructional bike assembly video for the P20.