ENGINE PRO 2.0

Q1: Shipping information:
In Stock: Once you receive your order confirmation email, shipping preparations will begin within the following 2 business days, and your order will be shipped on the third business day.
Pre Sale: Please refer to the product page for detailed shipping times on pre-order items.
No Stock: Please refer to the product page for detailed shipping times on out-of-stock items.

You can expect to receive your product within 7 to 10 business days when shipped from our warehouse.
*Please note: Remote areas and islands are excluded from delivery. Please reach out to our customer service team regarding special requirements or urgent delivery dates and we will endeavour to meet your needs.
Please check our Shipping Policy for additional information regarding delivery locations and costs.

Q2: I need to buy parts, how can I buy them?
We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact
Customer Service email: support@engwe-ireland.ie

Q3: Compliance with EU regulations
Please click here to view the CE certificate for the ENGINE PRO 2.0.

Q4: ENGINE PRO 2.0 User Manual
Please click here to view ENGINE PRO 2.0 User Manual.

Q5: How to assemble ENGINE PRO 2.0 e-bike:
Please click here to view the instructional bike assembly video for the ENGINE PRO 2.0.

Q6: How to restore to factory default:
Please click here to view the instructional video on resetting your e-bike.

Q7: How to change between KM and Miles in the ENGINE PRO 2.0 e-bike display:
Please click here to view the instructional video on switching between units of measurement.